 |
 |
|
Shop by Category
- Homepage
- (New)2011 Fall
- (New)2011 Summer
- (New)2011 Spring
- 1st Edition Limited
- Retired Ponies
- Holiday Painted Pony
- Special Edition
- Collectors Book
- Paint Your Own Pony
- 2011 Winter
- 2010 Fall
- 2010 Summer
- 2010 Winter
- 2009 Summer
- 2009 Winter
- 2008 Four Seasons
- 2008 Summer
- 2008 Winter
- 2007 Summer
- 2007 Winter
- 2006 Summer
- 2004 Winter
- 2006 Winter
- 2004 Summer
- 2003 Winter
- Ornaments
- Painted Ponies Lapel Pin
- Painted Ponies Large
- Collectors Mug
- Sale Items
Featured Pony
Mailing List
Subscribe to our Newsletter (Privacy) with information on seasonal discount and special offers:
Sale Items
Loading...
Payment & Shipping
Updated June 2010
Paypal / Paymate [Visa, Master or Debit]
All online Credit Card / Debit Card transactions at Trailofpaintedponies.com.au are done through Paypal/Paymate. This is a safe, secure, and efficient way to purchase online. Over 12 million people are registered through Paypal/Paymate and it is used by millions on ebay.
Paypal/Paymate accepts Visa or Mastercard and AMEX credit cards. You can also pay using your Paypal/Paymate balance if you are a Paypal/Paymate account holder. WE DO NOT STORE ANY CREDIT CARD DETAILS ON THIS SITE.
You should consider the Product Disclosure Statement » before deciding to sign-up for or use the Paypal/Paymate.
We accept Paypal/Paymate and following payment methods:
Shipping Process
if Clearance Items
All Other Returns
Shipping:
Orders up to A$299.00 is flat A$15.00 [Australia Only]
Free Shipping
When you are ordering from Australia [all states] and your cart value equals to A$300.00 or OVER the shipping charge fee is FREE.
International Order:
Please contact us » before you place your order for shipping cost.
Delivery
Recipient's address must be correct and customers are advised to ensure that someone is there to receive the products upon arrival. A maximum of 7 working days will be required for the arrival of products upon confirmation of payment [in Holiday season it may take longer]. Please note if your order consist of Pre-Order [see terms] item it will delay the entire process as we wont dispatch the order until we have the entire order ready. To view your order process please click here ». For more information please contact us »
Cancellation of Order
Cancellation must be made before payment. No return or refund of products are accepted if you just wish not to buy after payment & shipping.
Disclaimer
Trail of Painted Ponies reserves the rights to reject any order. For more information please read Terms & Condition »
Recipient's address must be correct and customers are advised to ensure that someone is there to receive the products upon arrival.
All online Credit Card / Debit Card transactions at Trailofpaintedponies.com.au are done through Paypal/Paymate. This is a safe, secure, and efficient way to purchase online. Over 12 million people are registered through Paypal/Paymate and it is used by millions on ebay.
Paypal/Paymate accepts Visa or Mastercard and AMEX credit cards. You can also pay using your Paypal/Paymate balance if you are a Paypal/Paymate account holder. WE DO NOT STORE ANY CREDIT CARD DETAILS ON THIS SITE.
You should consider the Product Disclosure Statement » before deciding to sign-up for or use the Paypal/Paymate.
We accept Paypal/Paymate and following payment methods:
- Internet bank transfer to our business account,
- Bank deposit to our business account,
- Bank cheque made out to our business name,
- Money order issued by Australia post » made out to our business name. Please contact us » if you would like to pay with any of these options.
Shipping Process
- All orders placed online will receive a "Pending" acknowledgement.
- All confirmed orders will receive an "Processing" acknowledgement indicating that the order is processed and you will receive an email confirming the status and tracking information ».
- If you have ordered Pre-Order or Back Order [see terms] Items, item wont be processed until we receive the good, once posted you will receive email from us.
- Once the items are posted, your order status will be set to "Complete".
- Not all goods sold are exchangeable*.
if Items are shipped to you in error
- We ask that you contact » us by email or fax within 7 days of receiving the goods, and we reserve the right to ignore any claims made after this time.
- We will provide you with a full refund or exchange.
- We will also cover your return shipping costs.
- Items must be returned in their original packaging and via the shipping method that we specify.
if Clearance Items
Please note that clearance items cannot be returned, as they are offered at a greatly discounted price and will not be restocked.
All Other Returns
- We require that you contact » us by within 7 days of receiving the goods. Please include your reasons for return, so that we may better serve you in future.
- Items must be returned unused and in their original packaging.
- We charge a 10% restocking fee, and we cannot refund the return shipping costs.
Damaged Items:
For your peace of mind, we use Australia Post Registered service for all shipment. No matter how much you order we add extra cover to ensure all content shipped are covered by insurance. Hence if you receive an item that is damaged please follow instruction listed below:
- Take a picture of the box
- Take a picture of the damage content
Contact us » as soon as you receive the item or use this Return Form » to get in touch with us, we will arrange replacement/refund for you as quick as possible.
Shipping:
Orders up to A$299.00 is flat A$15.00 [Australia Only]
Free Shipping
When you are ordering from Australia [all states] and your cart value equals to A$300.00 or OVER the shipping charge fee is FREE.
International Order:
Please contact us » before you place your order for shipping cost.
Delivery
Recipient's address must be correct and customers are advised to ensure that someone is there to receive the products upon arrival. A maximum of 7 working days will be required for the arrival of products upon confirmation of payment [in Holiday season it may take longer]. Please note if your order consist of Pre-Order [see terms] item it will delay the entire process as we wont dispatch the order until we have the entire order ready. To view your order process please click here ». For more information please contact us »
Cancellation of Order
Cancellation must be made before payment. No return or refund of products are accepted if you just wish not to buy after payment & shipping.
Disclaimer
Trail of Painted Ponies reserves the rights to reject any order. For more information please read Terms & Condition »
*Following conditions apply:
If you disagree you can return item within 7 days of purchase. We will refund you the item cost after we receive the goods from you. The goods needs to be returned in perfect conditions without damage to any items or packaging. The postage cost is not refundable.
If you disagree you can return item within 7 days of purchase. We will refund you the item cost after we receive the goods from you. The goods needs to be returned in perfect conditions without damage to any items or packaging. The postage cost is not refundable.
Sponsored LinksAll product images used on this site are courtesy of OFFICIAL TrailofPaintedPonies.com Site. All articles and designs on this site are copyright of Trail of Painted Ponies Australia and New Zealand or used under license and may not be copied or re-produced without the expressed permission. Prices shown are correct at the time of viewing but may be changed without notice.
Trail of Painted Ponies Australia and New Zealand Retail Shop is a secure website using 128 bit SSL encryption for all transactions.
Trail of Painted Ponies Australia and New Zealand Retail Shop is a secure website using 128 bit SSL encryption for all transactions.